Top Five ecommerce websites in India 2020

Internet usage in India has been growing rapidly because of the expansive development in technology. The adoption of smart phones and internet has changed the way of trading and shopping .This shows a new trend in ecommerce. Today online shopping becomes a fashion for smart phone and internet users. It helps the customers to have a close contact with manufacturers, reduce the barrier of place, saves the time. Availability of all time and quick delivery also a reason for the customers’ preferred online shopping.

There are hundreds of websites for online shopping, it confused the customers where to buy a best product? For that reason here we jotted down the top five e commerce websites in India. This helps you to choose a right place of your choice.

1.     Amazon

Amazon is one of the largest online stores in the world. It was founded in the US in 1994.It launched its India website in 2013.Amazon said to have 365.5 million monthly visitors. It provides diversity of product like mobile phones, electronics, furniture, grocery, men’s fashion, women’s fashion and books. It not only provides variety of things but also gigantic user experience and impressive customer service. Within 24 hours the customers get their delivery of order.

Many customers have been raising complaints against Amazon in some cases. The first thing, most of the time Amazon cancelled the order because of out of stock. The second thing some other customers experienced, Amazon failed to deliver the order within time. Few customers encounter other problems such as, they put the order but they don’t get the product, Amazon failed to replace the item or refund.

Commission fee (5% - 15%) depends on categories and sub category, payment collection fee (2%), Monthly Subscription Fee Inr 499, Closing Fee (Self Ship Order) Inr 10, and GST (average 18%).

2. SuriyaMart

SuriyaMart is among the fastest growing ecommerce market place for online shopping. It was founded in the year 2018.This is an ideal platform for those who has a desire to start an online business as well as for the well developed sellers. Suriyamart is platform to sell products ranging from electronics, home appliances, mobile and accessories, kitchenware, men’s fashion, women’s fashion and kid’s fashion.

Commission fee - 0% (Free) for all categories and sub categories, shipping fee (Free), payment collection fee (2%), Monthly Subscription Fee (Free), Closing Fee Free.

Suriyamart is developing with the intention of quality products, on time delivery and satisfying customer needs through quality and best pricing.

They take the time of four to six days to deliver the orders in India. They may improve their marketplace with wide variety of categories.

 

3.     Flipkart

Like Amazon, Flipkart is also one of the most popular e commerce websites in India, founded in 2007. Initially Flipkart focused on book sale, later it expands to others like TVs and appliances, furniture, mobile phones, electronics and fashion. Estimated monthly visitors of Flipkart are 221.5 million. It offers most of their product at discount. The consumers have the confidence in purchasing things at Flipkart because of its cash on delivery option. Through Flipkart the seller get the amount of their items with the reduction of shipping fee, commission fee(minimum 4% - 25%), payment collection fee (2%), fixed fee (INR 40), and GST (average 18%). Commission fee is charged based on the categories.

Few customers meet inconvenience with Flipkart like low quality product, delivery of the wrong item. Flipkart makes the customers to wait for a long time to get their product and some customers get totally damaged order.

4.     Snapdeal

Snapdeal is also an eminent ecommerce website for online shopping. It was launched in 2010. Snapdeal is best known for its miscellaneous products ranging from home and appliances, electronics, books, fashion, beauty and health. It said to have 83.5million monthly visitors. Snapdeal offers the products through plenty of offers, deals and coupons. The products available at best prices and free shipping. It mainly focuses on coherent and efficient delivery to the customers.

Most of the customers meet poor experience with Snapdeal, includes lack of quantity in products delivered, cancelling products without any proper information and time delay to refund the money. The products are very expensive and duplicate.

Commission fee (minimum 4% - 25%), payment collection fee (2%), GST (average 18%). Commission fee is charged based on the categories.

 

5.     Shopclues

Shopclues is the newest entrance to the top ecommerce websites in India. It was founded in the year 2011.Mainly focusing on daily household needs, electronics and fashion, it growing upwards in the ecommerce market. Shopclues help the small and medium sized merchants who located in smaller cities to take their business online.

Shopclues take much time to deliver the products. Customer service support is very poor. The quality of products are very low.

Commission fee(12%), service fee (5%),and GST (average 18%)